IBM CEO Arvind Krishna said last May that the company Plans to slow or suspend hiring for jobs it believes could be replaced by AI. Krishna said he could see back-office roles like human resources, which make up about 26,000 jobs at the company, affected by the change.
“I can easily see 30 percent of that being replaced by AI and automation in five years’ time, resulting in the loss of 7,800 roles,” Krishna said.
Kershaw Written in Fortune Last April, IBM used AI to reduce the number of employees working on HR-related tasks from 700 to less than 50, which “provides critical talent-related services to a large number of people. I freed up more time to spend, such as career guidance and support for managers, which required thinking and creativity rather than routine paperwork.
IBM’s AI is in research. Decades of expansion beginning in the 1950s.
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