The big question with generative AI these days is whether tools like ChatGPT will widen inequality gaps or empower workers with new skills and abilities.
Oh the study MIT’s Department of Economics designed to answer this question found that participants who used OpenAI’s ChatGPT increased productivity and were more likely to use ChatGPT in future tasks. In a controlled study, this means that “technology will more strongly complement human workers,” meaning it favors tools like ChatGPT as a way to empower workers. But how these tools are implemented in the real world is uncertain.
Unlike earlier AI tools that raised concerns about the automation of “routine” tasks, deep learning tools like ChatGPT are capable of performing more complex, creative tasks like writing and design. How generative AI is implemented in the workforce can have a negative or positive impact on labor inequality. “Inequality between workers may either decrease if low-ability workers are more supported by ChatGPT or increase if high-ability workers have the necessary skills to take advantage of the new technology. ” said the study.
The experiment involved 453 college-educated professionals and randomly assigned half of the participants after completing their first assignment with ChatGPT. The assignments were writing-based tasks including press releases, brief reports, and “critical emails,” simulating what writers, marketers, consultants, data analysts, and HR professionals do in their daily work. will
The study found that the group given access to ChatGPT reduced the time it took to complete the task by 11 minutes and increased quality. Specifically, the performance of the treatment group (those using ChatGPT) increased between their first assignment (without ChatGPT) and subsequent assignments (with ChatGPT), which the study concluded that skills It can bridge the inequality gap between skilled and unskilled labour.
This has been proven anecdotal for everyone using ChatGPT. But the study provides hard evidence that workers equipped with ChatGPT can be more productive and get things done better. Still, how it plays out in the real world remains to be seen. Is this proof that ChatGPT should be considered a new tool in workers’ toolkits? Or will companies interpret this as evidence that creative AI can successfully replace entire jobs? Ultimately, this study highlights how the implementation of creative AI depends on a wildly complex and unpredictable factor: human nature.
Credit : mashable.com
