Let ChatGPT plan your next trip with Expedia’s travel app.
On Tuesday, the travel booking site announced a new chatbot tool powered by OpenAI’s ChatGPT. In the Expedia app, you can start a conversation with ChatGPT and get recommendations on destinations, hotels, transportation and activities. ChatGPT at Expedia takes it a step further by automatically liking the hotels it recommends in conversations.
Expedia recently launched a plugin with OpenAI, where users can plan trips on the ChatGPT site using Expedia’s travel data. Now, the same ChatGPT integration can be used in Expedia’s app. “We really want to meet our travelers where they are,” said Rathi Murthy, Expedia CTO of the ChatGPT plugin and in-app ChatGPT combo. Whether you’re on ChatGPT or in the Expedia app, you can start chatting about travel plans and start booking travel.
Expedia’s Chat GPT integration is one of many launched following the release of OpenAI’s API for third-party developers and its latest Large Language Mode (LLM) GPT-4. Rival travel company Kayak also announced a ChatGPT plugin. Outside of the travel industry, work tools like Zoom, Slack, and Grammarly and apps like Snapchat, OpenTable, and Klarna have all jumped on the ChatGPT bandwagon. By leveraging ChatGPT’s conversational AI, companies like Expedia are trying to make the booking journey simpler and easier.
Expedia’s ChatGPT feature is currently in beta and is available globally on iOS as of today.
Credit : mashable.com
